• 7/9 09
    Richard Kershaw

    How Microsoft Keeps Customers Happy

    Published under Online Business.

    Let me get this straight…

    We’re told that Microsoft’s adCenter paid search platform can target advertising by age, gender and location (it uses MS Passport data from Hotmail, Messenger etc).

    Yet Microsoft can’t get the names of customers correct…?

    How Microsoft Keeps Customers Happy photo

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