Comments on: FaceBook Flyers: How to Get Banned in Minutes http://www.qualitynonsense.com/83/facebook-flyers-banned/ Thu, 04 Dec 2008 02:01:29 +0000 http://wordpress.org/?v=abc By: lalah http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-6248 lalah Tue, 18 Nov 2008 17:24:03 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-6248 I had my ad approved and within an hour my entire account was disabled.So that's more frustrating to me. They have my credit card info, they can run the ad and say I had x-amount of clicks this day, and there is no way for me to monitor it, I can't stop the ad, because they won't reply to any of my emails. So now I'm just stuck with Facebook charging me for ad, I can't see because they disabled my account. I made a complaint with the State Attorney General's office, and I'm going to small claims court to sue Mark Zuckerman, after I see what the State Attorney General says. If someone doesn't stand up to them, they will continue to do people anyway they like. I had my ad approved and within an hour my entire account was disabled.So that’s more frustrating to me. They have my credit card info, they can run the ad and say I had x-amount of clicks this day, and there is no way for me to monitor it, I can’t stop the ad, because they won’t reply to any of my emails. So now I’m just stuck with Facebook charging me for ad, I can’t see because they disabled my account. I made a complaint with the State Attorney General’s office, and I’m going to small claims court to sue Mark Zuckerman, after I see what the State Attorney General says. If someone doesn’t stand up to them, they will continue to do people anyway they like.

]]> By: Richard Kershaw http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-4495 Richard Kershaw Mon, 12 May 2008 11:20:40 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-4495 @Marco Antonio: I believe the rules are different for widgets/applications. They seem far less stringent, although I have no first hand experience with Facebook widgets/apps. @Marco Antonio: I believe the rules are different for widgets/applications. They seem far less stringent, although I have no first hand experience with Facebook widgets/apps.

]]> By: Marco Antonio http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-4336 Marco Antonio Tue, 06 May 2008 16:35:21 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-4336 Does this apply to widgets/applications as well? Does this apply to widgets/applications as well?

]]> By: CJ http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-4311 CJ Mon, 05 May 2008 21:32:05 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-4311 Has anybody found a way to get assigned a Facebook rep, or at least a phone number? The length of time it is taking to get a response from their email form is ridiculous. How does this company make any money? Has anybody found a way to get assigned a Facebook rep, or at least a phone number? The length of time it is taking to get a response from their email form is ridiculous. How does this company make any money?

]]> By: Kenny http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-3444 Kenny Mon, 11 Feb 2008 08:02:27 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-3444 Seems like Facebook is very strict on their ads. I've tried to contact Facebook before to start an ad dedicated for Hong Kong people only. And they said it's not available in the current moment and cannot tell me when will it be available. Seems like Facebook is very strict on their ads.
I’ve tried to contact Facebook before to start an ad dedicated for Hong Kong people only. And they said it’s not available in the current moment and cannot tell me when will it be available.

]]> By: Nick Jag http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-3393 Nick Jag Mon, 04 Feb 2008 05:09:27 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-3393 Yeah, Facebook is very strict when it comes to their ads - much more so than MySpace is. I read through their Terms of Service and you're not even allowed to have the word "Facebook" on your landing page or even in your URL (say if you were doing a blog or something). They also hand approve everything that goes through. There are two sides of me on this one - the first, I agree with how strict they are because the last company I worked for wanted to advertise with them a while ago but was concerned about the quality effect (which is obviously decent with their strict guidelines). The second, I'm sure it's holding back a lot of revenue from them, whether it be alcohol companies trying to do some Facebook marketing or any other large type of corporation. Yeah, Facebook is very strict when it comes to their ads - much more so than MySpace is. I read through their Terms of Service and you’re not even allowed to have the word “Facebook” on your landing page or even in your URL (say if you were doing a blog or something). They also hand approve everything that goes through.

There are two sides of me on this one - the first, I agree with how strict they are because the last company I worked for wanted to advertise with them a while ago but was concerned about the quality effect (which is obviously decent with their strict guidelines). The second, I’m sure it’s holding back a lot of revenue from them, whether it be alcohol companies trying to do some Facebook marketing or any other large type of corporation.

]]> By: debtfreedave http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-3342 debtfreedave Thu, 31 Jan 2008 00:17:25 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-3342 Thanks for the info... I just started on facebook and don't want to get kicked off..... Thanks for the info… I just started on facebook and don’t want to get kicked off…..

]]> By: CJ http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2907 CJ Tue, 11 Dec 2007 02:57:01 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2907 I too have had numerous ads disapproved, with no apparent logic behind the disapproval. Each time, I email them (using the hard to find Contact Us section), at which point they typically say "Your ad was disapproved in error, now reinstated, blah blah". So, the question is, why do they disapprove ads so often when a simple human review invariably gets them reinstated?!? I too have had numerous ads disapproved, with no apparent logic behind the disapproval. Each time, I email them (using the hard to find Contact Us section), at which point they typically say “Your ad was disapproved in error, now reinstated, blah blah”. So, the question is, why do they disapprove ads so often when a simple human review invariably gets them reinstated?!?

]]> By: Bob http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2838 Bob Thu, 29 Nov 2007 22:03:27 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2838 oh, and I too find it ridiculously hard to find any guidelines before you actually post an advert!!! oh, and I too find it ridiculously hard to find any guidelines before you actually post an advert!!!

]]> By: Bob http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2837 Bob Thu, 29 Nov 2007 22:02:09 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2837 I fail to see why they don't allow credit card applications?! or alchol ones to over 18s in the UK.. I'm really unsure as to any useful long term advertising prospects with facebook on their ppc platform. I tried a nice litle test with a well know uk gadget site, racked up a nice little loss on that test! I fail to see why they don’t allow credit card applications?! or alchol ones to over 18s in the UK..

I’m really unsure as to any useful long term advertising prospects with facebook on their ppc platform. I tried a nice litle test with a well know uk gadget site, racked up a nice little loss on that test!

]]> By: Richard Kershaw http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2743 Richard Kershaw Tue, 06 Nov 2007 00:09:59 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2743 Thanks Robin, I missed that. Facebook, incidentally, reinstated my account, although I am none the wiser as to how I broke the rules they mention: <i>Hi Richard, Your Flyers Pro Account was disabled for violating the following guidelines in Facebook's Flyers Terms of Service: - No ad may be deceptive or fraudulent about any offer it makes. - If an ad includes a price, discount, or ‘free’ offer, the destination URL for the ad must link to a page that clearly and accurately offers the exact deal the ad has displayed. - If an ad includes a price, discount, or ‘free’ offer, the advertisement must clearly - Ads may not include unnecessary capitalization (such as ‘FREE’). Acronyms may be capitalized. I have reactivated your account. If you choose to purchase more flyers, please make sure that they adhere to our guidelines. We appreciate your cooperation going forward. Thanks for contacting Facebook, Rose Customer Support Representative Facebook</i> Thanks Robin, I missed that.

Facebook, incidentally, reinstated my account, although I am none the wiser as to how I broke the rules they mention:

Hi Richard,

Your Flyers Pro Account was disabled for violating the following
guidelines in Facebook’s Flyers Terms of Service:

- No ad may be deceptive or fraudulent about any offer it makes.
- If an ad includes a price, discount, or ‘free’ offer, the
destination URL for the ad must link to a page that clearly and
accurately offers the exact deal the ad has displayed.
- If an ad includes a price, discount, or ‘free’ offer, the
advertisement must clearly
- Ads may not include unnecessary capitalization (such as ‘FREE’).
Acronyms may be capitalized.

I have reactivated your account. If you choose to purchase more
flyers, please make sure that they adhere to our guidelines. We
appreciate your cooperation going forward.

Thanks for contacting Facebook,

Rose
Customer Support Representative
Facebook

]]> By: Robin Majumdar http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2742 Robin Majumdar Mon, 05 Nov 2007 22:34:12 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2742 Just a side note; the limit is still there... only it is now $250 (daily aggregate limit for all campaigns under same account) instead of $50. Just a side note; the limit is still there… only it is now $250 (daily aggregate limit for all campaigns under same account) instead of $50.

]]> By: Richard Kershaw http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2739 Richard Kershaw Fri, 02 Nov 2007 20:11:09 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2739 Markus, you're right. I've finally found the 'advertiser guidelines' buried in a PDF inside the other T+Cs. But - wow! - that's far from obvious. I certainly didn't see them setting up ads as a new advertiser. Regarding Facebook's terms and conditions changing on the fly, the phrasing of their ban on adult dating sites changed from referring to 'adult friend finders' to 'adult dating content' between last night and this morning (NB. this wasn't what I was promoting, I just noticed the trademark-clumsy wording last night). Markus, you’re right. I’ve finally found the ‘advertiser guidelines’ buried in a PDF inside the other T+Cs. But - wow! - that’s far from obvious. I certainly didn’t see them setting up ads as a new advertiser.

Regarding Facebook’s terms and conditions changing on the fly, the phrasing of their ban on adult dating sites changed from referring to ‘adult friend finders’ to ‘adult dating content’ between last night and this morning (NB. this wasn’t what I was promoting, I just noticed the trademark-clumsy wording last night).

]]> By: markus941 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2738 markus941 Fri, 02 Nov 2007 19:41:59 +0000 http://www.qualitynonsense.com/83/facebook-flyers-banned/#comment-2738 I think you can get to the "rules" by clicking on the terms, which expands once clicked - but then you have to click on the link within that takes you to the real TOS you mention above. They really need to make that more prominent. I wonder if the TOS is being revised as they go along (in part due to uber-affiliate type of stuff). This part - "Content that infringes upon the rights of any third party" - seems so vague, they can probably throw out anything they don't feel like running. They also don't allow me to delete the disapproved ad - maybe as a stern reminder. Seems like a very-beta-ish product. Glad to see the $50 ban lifted though - assuming anyone actually figures out a way to make any money with it. I think you can get to the “rules” by clicking on the terms, which expands once clicked - but then you have to click on the link within that takes you to the real TOS you mention above. They really need to make that more prominent.

I wonder if the TOS is being revised as they go along (in part due to uber-affiliate type of stuff).

This part - “Content that infringes upon the rights of any third party” - seems so vague, they can probably throw out anything they don’t feel like running.

They also don’t allow me to delete the disapproved ad - maybe as a stern reminder. Seems like a very-beta-ish product. Glad to see the $50 ban lifted though - assuming anyone actually figures out a way to make any money with it.

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