• Quality Nonsense

    New! Domain Lookup Site Launches

    Domain Lookup

    Ever read a phrase online and think: "that would make a great domain name"? Domain Lookup is a Firefox extension that helps you discover valuable domain names while surfing the web.

    We've now had an incredible 17,000+ installs since launching last year, so we've two bits of news: we're currently testing the new version (due October) and we've also just launched a dedicated site: Domain Lookup.org.


    Certain words & phrases will forever evoke 1995.

    “Cyberspace”, “information superhighway” and “typosquatting” for starters.

    One of them is making a comeback. No prizes for guessing which one.

    If you’ve not yet registered the .CO versions of your key domains, now would be a good time.

    Else you can expect to receive emails like this from cowboys like Central American SEO Ltd:


    Typosquatting: If You Cant Beat Em, Join Em photo

    Here to help? Aw, you guys!

    Contact Central American SEO Ltd

    I’m going to be straight around to see you next time I happen to be passing through, er, beautiful Belize City…

    Central American SEO Ltd.
    Suite 102, Blake Building
    Ground Floor, Corner Ayer and Hutson
    Belize City
    BZ
    186171
    Tel: +11.501249187
    Email: itreallymatters@live.com < -- Spambots step this way

    I figure: if you can’t beat ‘em, join ‘em.

    So who wants to buy my brand new domain: CentralAmericanSEO.com?

    Typosquatting: If You Cant Beat Em, Join Em photo

    Offers to the usual address.

    Search Marketing Talk: Go Join Already photo

    Remember ThreadWatch?

    Pre-Twitter, it was the daily destination for most SEOs & many webmasters for gossip, rumours & distration.

    For younger readers: imagine a kind of Shangri-La where SEOs frollicked freely amongst Google employees.

    Search quality engineers offered a discreet nod to go easy on the hypenated keyword domains, while the idea of a 140 character cap on intelligent conversation was still but a glint in Biz Stone’s eye.

    I digress – owner Aaron Wall closed Threadwatch three years ago around the time that many of those conversations started to move to the 423,461 SEO blogs* that scientists estimate now exist.

    But, fortunately, I’m not the only one who still misses Threadwatch, as Rob Kerry (née Evil Green Monkey) has half-inched the format and launched Search Marketing Talk.

    The format is similar and a few of the usual suspects are popping up, too.

    On a related note – Experienced People is a new forum about buying and selling websites.

    The forum is run by Clinton Lee, AKA FruitMedley at SitePoint. Clinton is the man responsible for one of my all-time favourite articles on the art and science of buying websites: The Ultimate Website Valuation Guide.

    Hope to see you at both sites.

    * A made up statistic, obviously, but order of magnitude correct, surely?.

    A friend of mine manages a popular music community site. We were talking about spam on community sites – and what happens if/when you become parasite host du jour.

    He promised to share a cracker of an email he’d received from a disgruntled spammer when his splog got nuked. It’s too good not to share:

    (Identifiable details have been redacted, natch).

    From: < *********@yahoo.com>
    Date: Fri, Feb 12, 2010 at 3:44 PM
    Subject: [I want to do business with you] Why take it down?

    I joined your site, and made a profile and a blog. I got my ********.co.uk blog entry ranked #1 for the search term “size 42 blue shoe widgets” and somebody at ********.co.uk took down my blog AND my profile page.

    Why do this? To “fight spam,” right? Listen to me and listen closely.

    I am driving FREE TRAFFIC to your silly little site & you TURN IT AWAY? Really.

    Traffic that – who knows? – maybe will end up STAYING ON YOUR STUPID SITE for awhile & heck, maybe even BUY SOMETHING. From YOU. Or from one of your.. hmmmm.. ADVERTISERS?

    Perhaps I should contact all your advertisers and inform them that somebody at your firm is actively TURNING AWAY POTENTIAL CUSTOMERS of their products.

    Yes. Yes indeed. That is PRECISELY what I shall do.

    Good day.

    Oh by the way, if you want to put my profile & blog back up, you can find the url simply by typing into google.co.uk the following. (If you type it in quotes, your crappy site’s #1; without quotes it’s #2.):

    “size 42 blue shoe widgets”

    What a charmer, eh?

    I am not a domainer. But I spend a fair bit of time haggling with domainers.

    I’m what most domainers would call an ‘end user’. Or as an old boss might say: ‘a schmuck who spends too much money on over-priced domain names’.

    In short, I want to buy premium domains for my websites. Often, I approach owners of parked domains or mothballed sites out of the blue.

    Alas, many domain sellers try their luck with the same old Jurassic negotiation tactics. If you’re a domainer and guilty of these, I believe you are harming your business.

    1. Saying you’ll only sell for a “life-changing sum of money”. Sedo listing reads “Price: $600″.
    2. Pretend you’ll be “running your offer past the company board”. Two minutes on LinkedIn tells me you’re a one man band.
    3. Inventing a 3rd party owner. The bluff is usually a) obvious and b) unconvincing.
    4. Refusing to name a price…
    5. …then refusing to name a price range.
    6. Requesting blind incremental bids against a mythical “last minute bidder”.
    7. Aggresively slurring every approach as “lowballing”, “timewasting” or ‘tirekicking’…
    8. …before a price has even been discussed.
    9. Dismissing an offer without making a counteroffer.
    10. Not maintaining WHOIS details on a domain with the same dollar value as my home.
    11. No company website when I’m trying to contact a domain owner.
    12. Refusing to give a company name, phone number or even first name in email correspondence.
    13. Installing a jazzy WordPress blog on a $100,000 domain… with no contact form and no content. Unless you count the default WordPress about page…
    14. This is an example of a WordPress page, you could edit this to put information about yourself or your site so readers know where you are coming from. You can create as many pages like this one or sub-pages as you like and manage all of your content inside of WordPress.

    15. Pricing domains at 100x the going rate for comparable TLDs, keywords, sectors etc.
    16. Insisting your .INFO domain commands a $20,000 price tag. Not like the junk .INFO domains every regular schmuck has, you understand…
    17. Confusing ‘passive aggressive’ with ‘expert negotiator’.
    18. Patronising buyers. That means “talking down” to people.
    19. Claiming to have had ‘a much higher offer years ago’ for a 3 month old dropcatch domain.
    20. BSing about traffic/earnings: “I’ll make that from the parking revenue alone” [read: "...over the next 80-100 years, provided Go Daddy slash reg fees to $1/year"].
    21. Insisting that ‘serious buyers’ don’t ask about existing traffic/earnings.
    22. Pretending that you plan to develop the domain… when 30 seconds on Google shows you’ve been hawking it on Sedo, BuyDomains, DNForum, NamePros etc since 2005.
    23. Lying about selling links. Especially via Text-Link-Ads.com
    24. Denying the Google ban or pagerank penalty is anthing to do with the above.
    25. Claiming your .COM is worth “so much” that you haven’t *needed* to register the .NET & .ORG (funny – neither has anyone else).
    26. N00b domainers seeing how many of the above they can tick off in one email.

    What Domain Buyers Really Think…

    Individuals, companies and domain names have been redacted to spare blushes, but every single example above is real.

    I understand that the big bucks for most domainers is in selling to end users. Now, while I’m not buying $100,000 domains – or anything close to – I do regularly buy and bid on aftermarket domains.

    For most domainers, I imagine these kind of sales – low $XXXX sales to people like me – are the bread-and-butter of their business.

    Domainers, if you want to sell your domains for money – the kind you can spend on rent, groceries, mortgage payments – then the ‘arrogant geeks’ act needs to be retired.

    To recap: It’s only a business if your domains earn money. Otherwise… it’s an expensive hobby.

    5 Ways To Sell More Domains

    Rather than just calling people out on bad practices, it’s only fair if I explain what I’d do differently:

    1. Be Honest. Nobody wants to buy anything from somebody they know – or even suspect – is lying.
    2. Gain Insight. Don’t assume a buyer’s motivations are identical to your own. I am no more interested in your parking revenue CPM rate than your shoe size or favorite ice-cream flavor.
    3. Be Polite. Do I seriously have to explain this one?
    4. Learn To Sell. Some domainers live in the dark ages of the internet. I’ve heard has-been jargon (‘gets plenty of hits’) quoted like an elderly relative name dropping the Rolling Stones.

      Your potential buyers care about things like traffic, earnings, branding etc.

    5. Think Global. Outside the US, countries like the UK and Germany are big aftermarket domain markets. And people do business differently.

      I’m not suggesting anybody start quoting Fawlty Towers. Or learn how to conjugate German verbs. But a little effort goes a long way.

    To clarify, I say: “Tools you don’t use”. But I mean: “Tools I’ve only just cottoned on to months after everybody else”. Without further ado…

    3 Webmaster Tools You Dont Use (But Should) photo

    I’ve said a lot of rude things about Chitika eMiniMalls over the years. Here’s why:

    • They are ugly. That fact can be proven with any home computer.
    • No one clicks them, surely…
    • Did I mention they’re ugly?

    Guess what? I was wrong. Well, wrong about the ‘nobody clicking’ bit. I’ve been running Chitika’s new Premium ads for the last two months. eCPMs are 24% higher vs AdSense on my test site.

    For the uninitiated, Chitika eMiniMalls are/were cost-per-click ad blocks widely touted as an alternative to AdSense.

    Chitika’s new Premium ads match to keywords from referring URLs. Got that? Say a user Googles ‘magic tricks‘ and clicks on your site in the SERPs, they see ads for ‘magic tricks‘ on your site.

    3 Webmaster Tools You Dont Use (But Should) photo

    On the downside:

    • Chitika Premium ads are US/Canada only.
    • They only display for search engine traffic – worth remembering when comparing eCPM figures. You can choose ads for backfill
    • They’re still ugly, albeit less so than the old layouts.

    Where’s my referral link, you ask? Aw, you guys! Go sign up here.


    3 Webmaster Tools You Dont Use (But Should) photo

    Dear reader, I’ve a confession to make.

    I’ve never bothered using content units. I know they’re massively popular, doubtless with good reason. But the hassle of setting them up, managing them and updating was enough to put me off.

    ECU solves those problems, offering managed and self-managed content units for 1000s of programmes across the major UK affiliate networks. I understand the big US networks are coming soon.

    ECU lets you create quick ‘n’ easy content units for affiliate sites. That means you can display blocks of best-selling products (with pictures, pricing etc) that automatically update.

    The downside? This leaves me no excuses for not testing content units myself.

    Try ECU for youself at EasyContentUnits.com.

    Here’s what Buyagift‘s managed content unit looks like:





    3 Webmaster Tools You Dont Use (But Should) photo

    Feedback Army promises “Simple, Cheap Usability Testing for Your Website”. $10 gets you feedback from ten real-life users to 5-6 usablity questions.

    A dollar per user review? My expectations were rock bottom.

    Again, I was wrong. I’ve paid for feedback on three sites in the last week, and received a metric tonne of ideas from it. Here are some excerpts from their feedback on my Domain Lookup Firefox extension.

    Example 1

    “Finally, I really like the “How To Install the Firefox Extension” page because it has a warm, friendly tone that reassures the user that the installation process is simple to do. I also like that you have provided a picture of the window that pops up during installation. However, to make the the explanation even more clear, can you provide screen shots of someone installing the program in each step?”

    Example 2

    “All domain name search services make me a little paranoid..how can you really know your searches aren’t being logged? I’m not sure how you can build more trust, but the positive reviews on mozilla.org make me feel more confident.”

    Example 3

    “In regard to trustworthiness, I might actually prefer that there be a nominal charge for annual use instead of the software being free, because with it being free I’m inclined to think that someone is getting information about my use of the software despite the claims to the contrary”

    Example 4

    “I, personally, thought you did a great job explaining what the download does. If there were some way of verifying that it was completely safe would be something I would be looking into if I owned this site.”

    This is about 10% of the feedback I got for $23 (25 reviews). I asked for “no-holds-barred” feedback and got it. There’s more sample feedback over at FeedbackArmy.com.

    Know more webmaster tools I should take for a test drive? Let me know in the comments.

    Is it really three and a half months since I last posted? While I haven’t been blogging, I have:

    1. Relaunched Domain Lookup.
    2. Redesigned WhoIsHostingThis.com [live later this year]
    3. Overhauled 3 or 4 more smaller website purchases
    4. Procratinated about PubCon. Who’s going?
    5. Bought an authority finance site in need of TLC
    6. Discussed buying URL shortener Cli.gs
    7. Recruited a couple of ace new freelancers to my roster.
    8. Bought too many domains at Sedo
    9. Visited Bilbao, Munich and Edinburgh
    10. Answered the question “Why don’t you blog more often…” at least once/week.

    Normal service will be resumed shortly.

    Time Out Magazine Spam Mystery photoDesperate times make people do desperate things.

    I’m looking for a new flat in central London. I was pretty damn surprised to get spam email promoting Time Out’s new flat finder site.

    Here’s the email I received to the unique, anonymous email address used in my Craigslist ‘flat wanted’ ad:

     

     

    Time Out Magazine Spam Mystery photo

    Does this read like an email from a real user? The the low-rent sales copy, bolding of features and promo code scream ‘no’.

    Time Out have contacted me to deny that it is from them. Which begs the question: who is responsible?

    Update: Time Out’s Charlie Sefi has provided this statement:

    Time Out is absolutely committed to protecting the privacy of our users and wider audience. We strive to operate with integrity and independence, and if we ever learnt that one of our third party suppliers was sending out communications like this on our behalf we would act swiftly to ensure that any such activity is immediately stopped.

    Obviously I too would be really keen to find out the source of the email, and will continue to try and find out its origin from our end.

    I’ve always believed that ‘type-in traffic’ for undeveloped keyword domains was vastly over-exagerated. Now I have the figures to prove it.

    For the unitiated, Wikipedia explains ‘type-in traffic’ as

    …visitors landing at a web site by entering a keyword or phrase … in the web browser’s address bar (and adding .com or in a mobile browser address bar … rather than following a hyperlink from another web page, using a browser bookmark, or a search-box search.

    Given some success stories, you’d be forgiven for concluding that premium, keyword domains are worth buying for the tsunami of type-in traffic they’ll unleash on your site.

    Why would the domain industry perpetuate the myth of type-in traffic? It’s one of the pillars on which domainers regularly price domains, ergo it helps inflate prices.

    While I’m not saying for a moment that there’s no such thing as type-in traffic. But I am saying that the volumes we are talking about for a typical keyword domain (.com or ccTLD) are laughable.

    How Many Domains Get Type-In Traffic?

    1,822,377 domains are parked with Sedo, says DomainTools.com as of 8 July 2009.

    Sedo’s list of ‘high traffic’ domains parked with them shows Sedo parkings top performers.

    What percentage of parked domains get serious traffic? Here’s a clue: think of your favourite very small number… and then halve it.

    Nope, not even close.

    Sedo’s most recent stats show a mere 25 domains get traffic in double digit per day. By the time we hit domain number 26 in their rankings, we’re in single digits. See for yourself:

    The Dangerous Myth of Domain Type In Traffic photo

    (Source: Sedo.com)

    So 0.001% of domains parked with Sedo get double digit per day traffic. Or to put it another way, 99.999% of domains parked with Sedo don’t hit double digits daily.

    It gets worse. The traffic figures in this table are not exclusively type-in traffic:

    The “Hits” indicate the average number of times per day the domain’s parking page was viewed through direct browser type in, from an old external link, or from a search engine query.

    Is Type-In Traffic Laser-Targeted?

    For developed websites, that is often the case. In 2005, WebSideStory research found the conversion rates for different sources of traffic to be:

    • Direct Navigation (Including bookmarks) - 4.23%
    • Search Engines – 2.30%
    • Links – 0.96%

    Users typing in domains for established sites are more likely to be repeat visitors, for example, so more likely to convert to a sale.

    But is the same true of type-intraffic to undeveloped domains? I’ll wager not. Let’s examine some of the domains in Sedo’s High Traffic Domains list and make an educted guess why they get traffic.

    Here are the first five traffic domains I checked out:

    • Teach.co.uk: Users mistyping Teach.gov.uk, the UK government teachers’ portal.
    • RSS.com: Former corporate brochure site with 1000s of backlinks.
    • Jewel.com: Users looking for the huge US singer-songwriters official site
    • Belly.com: Users looking for the Canadian rapper’s official site
    • CX.com: Users looking for ConsumerXchange at CX.org

    Does this sound like the tightly-qualified traffic we hear so much from domainers? Nope, it sounds like junk traffic.

    Even some domain industry insiders don’t drink the ‘highly targeted traffic’ kool aid. A senior staff member from a major domain company recently admitted to me that the golden age of domain parking was long gone. Another was recently quoted (on condition of anonymity) saying…

    “The amount of traffic across the industry would be roughly 70% typo and the remainder from generic.”(Link)

    My theory? Domain parking revenues are on the slide is advertisers are wising up to measuring the performance of traffic from different sources.

    I love premium domain names, and there are lots of reasons to buy them – for branding, investments, avoiding Google’s sandbox etc.

    But type-ins traffic? Let’s get some perspective, people.

    How To Earn A Living From Domain Parking

    Domains (.COMs) cost around $7 per year to register in bulk, so need to earn $0.02 per day to cover costs. Anything extra is profit.

    Clickthrough rates on parking pages are high – up to 30% are reported – so let’s say you get 31 visits/month earning $0.10 per click at a 30% clickthrough.

    Our hypothetical domain grosses $11.16/year parking, less our $7 registration fees = $4.16 profit/year.

    You either need:

    • 3275 domains getting low-level traffic (eg, earning $4.16/year profit) to meet the US Federal minimum wage (on a 40 hour/52 week basis)
    • Domains in high value niches (eg, real estate) to squeeze dollars from a trickle of traffic
    • Super-premium one word .COMs or country-specific domains (eg, Cameras.com)

    But X Earns $1000s From Type-In Traffic…

    Is it possible to make a living this way? Yes.

    I have one friend who could live off the type-in traffic he gets from one domain.

    Jeff Libert – AKA WebmasterWorld moderator WebWork – gave a stellar talk at PubCon once on the topic of generating high-value legal leads from generic keyword domains.

    And I don’t doubt for a moment that Rick Schwartz might earns $300/day parking candy.com.

    Marchex, a public company, have based their entire business model around owning premium domains with direct-navigation traffic.

    But are these results typical for keyword domains? The answer is no. Joe Schmo’s two word keyword domains are going to struggle to cover their registration fees – let alone lunch! – with the money earned from type-in traffic plus domain parking.

    The figures aren’t much better if we develop our hypothetical domain into a site. 31 type-ins per month = 372 visits per year. Unless you are operating in super-competitive niches you can probably buy 372 visits via AdWords for less than a keyword domain priced at 5-10x annual parking revenues.

    Why Parking Revenues Are A Meaningless Metric

    Parking revenue figures are regularly trotted out by domain owners to justify pricing. And yet they are utterly meaningless for retail domain buyers.

    Even a premium domain like Jet.co.uk – perhaps one of the top UK travel domains for sale today? – fares little better for traffic. Let’s assume make a few assumptions:

    • Jet.co.uk gets c. 8,400 visits/year on the figures published by Sedo.
    • Jet.co.uk could sell for $100k in a down market (a similar 3 letter .co.uk travel domain, Fly.co.uk, sold for $175,000 to Doug Scott’s ASAP Ventures last year).
    • We want to recoup an investment over five years.

    Let’s crunch the numbers:

    • 8400 visits a year = 42,000 visits over five years.
    • $100k for the domain = $2.39 per visitor.

    Bottom line: the cost of most keyword domains in most industries cannot be justified by the traffic the naked domains get.

    Are Generic Domains Massively Overvalued?

    I own hundreds of domains, and have just spent $XXXX on a one word generic domain a few days ago.

    Keyword domains are unbeatable for many reasons: branding, user trust, search rankings (users link with the domain as the anchor text), existing backlinks, exact match ranking

    But I hear the ‘type-in traffic’ myth pedaled time and again to prop up la-la-land pricing. Domain owners peddling these lines calculate prices using two variables: ‘wishful thinking’ and ‘herd mentality’.

    British and American readers will spot similiarties with the housing market, while students of economics may recall the concept of ‘manias and bubbles’ in market psychology.

    Don’t get hoodwinked with the fools gold of type-in traffic. For most keyword domains, it’s all but invisible to the human eye.

    Hate mail to the usual address.

    PS. Buy lots of fresh domains? Check out my Firefox extension, Domain Lookup. It helps you find keyword domains while browsing the web, and integrates with 60+ top domain registrars.

    Futher Reading

    Let me get this straight…

    We’re told that Microsoft’s adCenter paid search platform can target advertising by age, gender and location (it uses MS Passport data from Hotmail, Messenger etc).

    Yet Microsoft can’t get the names of customers correct…?

    How Microsoft Keeps Customers Happy photo

    Are Reddit’s editors asleep at the wheel or is this an inspired piece of linkbait?

    Reddits Freudian Fail photo